Thank you for visiting tsprof.eu, an online store specializing in the sale of knife sharpening equipment. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and store your personal information and outlines your rights regarding its use.

1. Data Collection
We collect and process personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable laws. The types of personal information we may collect include:

• Contact Information: Name, email address, phone number, and postal address.
• Order Information: Details about your purchases, payment information (processed via Stripe), and delivery preferences.
• Technical Information: IP address, browser type, and cookies for website optimization and analytical purposes.

We only collect personal data necessary to fulfill your orders, provide customer support, and improve your shopping experience.

2. Use of Personal Data
We use your personal data for the following purposes:

• Order Fulfillment: To process and deliver your orders, including communicating with you about your purchase.
• Payment Processing: All payment information is securely handled by Stripe. We do not store your payment card details.
• Customer Support: To answer your queries or provide assistance regarding your orders.
• Marketing Communications: With your consent, we may send you promotional offers and updates via email.

3. Data Storage and Security
We store your personal data on secure servers and take appropriate technical measures to prevent unauthorized access, loss, or misuse of your data. Personal data is only retained for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

4. Sharing of Data
We do not sell or share your personal data with third parties, except as necessary to:

• Complete your orders (e.g., sharing your address with delivery services).
• Comply with legal obligations or protect the rights and safety of tsprof.eu and its customers.
• Process payments via Stripe and PayPal.

5. Shipping and Delivery
We offer delivery across the EU
Shipping costs are as follows:

• Standard Shipping: €20 for all orders below €300.
• Free Shipping: Orders above €300 qualify for free shipping.

Shipping times and further details can be found during the checkout process.

6. Returns and Refunds
Our return and refund policy is available at https://tsprof.eu/returns. Customers can return products under the conditions outlined on the linked page.

7. Cookies
We use cookies to improve your browsing experience, track website traffic, and analyze user behavior. By using our website, you agree to our use of cookies. You can disable cookies in your browser settings, but this may affect the functionality of the site.

8. Your Rights
Under the GDPR, you have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Correct inaccurate or incomplete data.
• Erasure: Request the deletion of your personal data.
• Objection: Opt out of marketing communications.
• Data Portability: Request that your data be transferred to another organization.

To exercise your rights, please contact us at info@tsprof.eu.
9. Changes to the Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review the policy regularly to stay informed.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us at:
Email: info@tsprof.eu
Address: Mahtra 20-18 Tallinn, Estonia, 13811
By using tsprof.eu, you agree to the terms of this Privacy Policy.